Professional chauffeurs
Highly trained, punctual and discreet. Retain your chauffeur and vehicle by the hour for meetings, events, multiple stops or flexible itineraries.
Private chauffeur & concierge services · London
Your journey. Elevated.
Discreet chauffeur and concierge services designed around your time, your standards and your destination.
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M.A lux Concierge
Premium chauffeur services
M.A lux Concierge delivers premium, discreet and reliable chauffeur services tailored around you. Whether you need an airport transfer, executive travel, a chauffeur for the day or bespoke arrangements, we provide a first-class experience from start to finish.
01
Discretion
Every journey private, every conversation unheard.
02
Precision
Timings planned to the minute, routes chosen ahead.
03
Reliability
Available around the clock, across London and beyond.
What we offer
Our services
Professional travel, precisely delivered.
Premium vehicles
Carefully selected executive vehicles, maintained to the highest standard and presented to ensure your comfort and safety.
Airport transfers
A smooth, stress-free journey to or from the airport. We monitor your flight and coordinate your collection around your schedule.
Events & VIP travel
From private events and evenings out to high-profile appearances and special occasions, we provide discreet and dependable transport throughout.
The process
How it works
From choosing your vehicle to arriving at your destination, M.A lux takes care of every detail.
- 01
Choose your vehicle & occasion
Select the vehicle that suits your requirements and tell us what the journey is for: an airport transfer, business travel, a special occasion or travelling in comfort and style.
- 02
Make an enquiry
Send your preferred vehicle, date, time, pick-up and drop-off locations and any additional requirements. Our concierge team reviews your request and confirms availability.
- 03
Receive your confirmation
Once everything is arranged, we confirm your booking and provide every detail you need for your journey.
- 04
Meet your chauffeur
Your chauffeur arrives at the agreed location and time, with the vehicle prepared and presented to the highest standard.
- 05
Step in & relax
Your journey begins. Sit back and enjoy a seamless, discreet and premium experience from start to finish.
By the hour
Hourly chauffeur service
Retain your chauffeur and vehicle for as long as you need: the flexible option for meetings, events, multiple stops or an itinerary that changes as you go.
Minimum booking
Minimum booking periods vary by vehicle, as shown on each vehicle in our fleet. Larger bookings may qualify for a discount; ask us when you enquire.
Transfers for shorter journeys
If you only need transport for a single short journey, a transfer is the more suitable option. For complete flexibility, book by the hour.
Your time is your time
Your booked hours cover the time allocated to your chauffeur service, including waiting time within the hours you have paid for.
Extending your booking
If you need the chauffeur and vehicle beyond your booked hours, additional time can be arranged subject to availability at the applicable hourly rate.
Transfer or hourly chauffeur?
Transfer
Best suited to a single journey from A to B when you do not need the vehicle to remain with you.
Hourly chauffeur
Best suited when you need the vehicle and chauffeur available throughout your itinerary, including multiple stops and extended travel.
Our ethos
The M.A lux standard
Punctuality
Time is valuable. We are committed to being on time, every time.
Discretion
Your privacy is our priority. Our chauffeurs operate with the utmost discretion at all times.
Presentation
From chauffeur conduct to vehicle presentation, every detail reflects the M.A lux standard.
Reliability
You can count on consistent, reliable and professional service on every journey.
Personalised service
Every client is unique. We tailor our service around your specific requirements.
The founders
Two journeys. One standard.
M.A lux Concierge was founded by two entrepreneurs whose experience was built across London, Switzerland and France.
Antonio Lo Presti
Co-founder · London
Based in London, he has spent nine years working in luxury and knows first-hand the pace, the codes and the expectations of an international clientele.
Ragusa Matteo Stefano
Co-founder · Switzerland and London
An entrepreneur of Italian origins, based between Switzerland and London. He founded DCR Exotic Car Rental and Altinium, headquartered in France and specialising in charter flights.
Together they founded M.A lux to fill the gaps in the luxury concierge market.
Concierge
If you need it, we will find a way.
Beyond the journey, M.A lux Concierge assists with bespoke requests and arrangements, tailored to the individual standards of every client.
01Restaurant reservations
02Luxury hotel arrangements
03Airport & travel coordination
04Private events
05VIP experiences
06Personal shopping
07Lifestyle requests
08Travel planning
09Chauffeur coordination
10Bespoke client requests
The fleet
Arrive in comfort. Travel in confidence.
A curated fleet for London and the United Kingdom, presented to the highest standard and driven by professional chauffeurs.
Executive saloon
Mercedes-Benz S-Class
From £70 per hour
Ultra-luxury saloon
Mercedes-Maybach S-Class
From £200 per hour · minimum 6h
Ultra-luxury SUV
Mercedes-Maybach GLS
From £210 per hour · minimum 6h
Ultra-luxury SUV
Rolls-Royce Cullinan
From £220 per hour · minimum 6h
Luxury MPV
Mercedes-Benz V-Class
From £70 per hour · minimum 6h
VIP luxury van
Land Jet
From £90 per hour · minimum 4h
Executive saloon · Electric
BMW i7
From £85 per hour · minimum 4h
Ultra-luxury SUV · Long wheelbase
Range Rover LWB
From £95 per hour · minimum 6h
Executive saloon
Mercedes-Benz E-Class
From £55 per hour · minimum 4h
Luxury minibus
Mercedes-Benz Sprinter
From £185 per hour · minimum 4h
Arrive different.
Whether you are travelling to an important meeting, arriving at the airport, attending an event or simply want to travel in comfort, M.A lux Concierge provides a premium chauffeur experience designed around your requirements.
Client experience
Trusted to deliver
From the moment the booking was confirmed everything was handled perfectly. The chauffeur arrived early, the car was immaculate and the journey was effortless.
We use M.A lux for every visiting executive. Discreet, punctual and consistently excellent, which is exactly what our guests expect.
They arranged the car, the restaurant and the evening in one request. It felt like having a concierge on standby all week.
Where we operate
London and beyond
We serve the whole of Greater London and its private aviation airports, with travel across the United Kingdom and to Europe arranged on request.
London neighbourhoods
- Mayfair
- Knightsbridge
- Belgravia
- Chelsea
- Kensington
- Marylebone
- The City
- Canary Wharf
- Westminster
- Shoreditch
Airports & terminals
- Heathrow
- Gatwick
- London City
- Luton
- Stansted
- Farnborough
- Biggin Hill
Collection and drop-off anywhere in the United Kingdom, with cross-Channel and European travel arranged on request.
Questions
Frequently asked questions
What does a luxury concierge in London do?
M.A lux Concierge arranges and manages the details around your time in London: private chauffeur travel, airport transfers, restaurant and hotel reservations, private events, VIP access, personal shopping and travel planning. One request, handled discreetly from beginning to end.
How do I book a chauffeur in London?
Send a request through the quote form with your vehicle, date, time, pick-up and drop-off. Our concierge team confirms availability and replies with every detail of your journey, usually the same day.
Do you cover Heathrow and Gatwick transfers?
Yes. We serve Heathrow, Gatwick, London City, Luton, Stansted, Farnborough and Biggin Hill. We monitor your flight where applicable and coordinate your collection around your schedule.
Can I hire a chauffeur by the hour in London?
Yes. Hourly chauffeur hire lets you retain the vehicle and chauffeur for meetings, events, multiple stops or an itinerary that changes as you go. Minimum booking periods vary by vehicle.
Which vehicles are available?
The fleet includes Mercedes-Benz S-Class and E-Class, Mercedes-Maybach S-Class and GLS, Rolls-Royce Cullinan, Range Rover LWB, BMW i7, Mercedes-Benz V-Class, Sprinter and the Land Jet VIP van.
Is the service discreet for high-profile clients?
Discretion is the foundation of the service. Chauffeurs are trained to protect your privacy, vehicles are unmarked, and details of your movements are never shared.
Private briefing
Request a quote
Tell us what your arrival in London requires. Our concierge team will confirm availability and reply with the details of your journey.
A concierge on standby
Every request is read by our concierge team. Share the occasion, the timings and any preferences, and we will handle the rest.
Availability
24 hours a day, seven days a week
Airports & terminals
Heathrow · Gatwick · London City · Luton
Policies
Booking policies
Privacy
Your details are used only to prepare and manage your booking. They are never shared with third parties.
Bookings & confirmations
A booking is confirmed once our concierge team has accepted your request and confirmed availability.
Cancellations
Cancellations and amendments are free of charge up to 24 hours before pick-up. Later changes may be charged.
Waiting & delays
Waiting time is included within your booked hours. For airport collections, the first 60 minutes after landing are complimentary.